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Network Support Services

Network Support Services  (B078000)

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in network support services positions in the Information Technology career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Information Technology career cluster. This program offers a broad foundation of knowledge and skills in current network technologies for Local Area Networks (LANs), Wide Area Networks (WANs), and the Internet. Through classroom work, computer-aided instruction, hands-on labs, and team projects, the student learns the skills necessary to install, support, and perform day to day administrative task.


The content includes, but is not limited to, instruction in computer literacy; software application support; basic hardware configuration and troubleshooting; networking technologies, security, administration; and customer service and human relations skills. 

George Stone Technical College, as a Cisco Networking Academy and Microsoft IT Academy, includes course material to help prepare the student for the Microsoft MTA Networking Fundamentals, CompTIA Network+, and Cisco Certified Technician (CCT) and Cisco Certified Network Associate (CCNA) certification exams.

Program content includes the following courses:

OCPS Title Course # Hours
A Information Technology Assistant OTA0040 150
B Computer Support Assistant EEV0504 150
C Network Support Help Desk Assistant CTS0022 150
D Network Support Administrator CTS0023 150
E Senior Network Administrator CTS0024 150
F Wireless Network Administrator CTS0029 150
G Data Communications Analyst EEV0317 150
    Program Length: 1050 Hours


Program Times

Status Times Frequency
Full Time - Day

8:00AM - 1:30PM

Part Time - Day 8:00AM - 10:30AM MTWRF
Part Time - Day 11:00AM - 1:30PM MTWRF
Full Time - Evening                          Not Available
Part Time - Evening


Program Costs

Estimated for Florida Residents

Tuition: $3,150

Books/Supplies: $500

Total: $3650

Estimated for Non-Residents

Tuition: $12,306

Books: $500

Total: $12,806


Industry Salaries

Salary Rate: $26,480 - $58,373

Pensacola Average: $49,878

State Average: $57,491

National Average: $40,828

Instructor Contact Information

Phone: 850-941-6200 Ext. 2363


Location: Building 3, Room 324

Office hours: Monday through Wednesday 11:30AM - 9:00PM and Thursday 12:00PM - 9:00PM

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